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Preventive Maintenance and Service Agreements

Following routine maintenance schedules and keeping a supply of MULTIVAC replacement parts on hand is an easy and cost effective way to keep your MULTIVAC running at peak capacity and ensure maximum uptime on your packaging line.  

We also offer customized service contracts tailored to the machines you own and to your individual requirements. Our service team will be happy to provide a customized maintenance plan and spare parts kit recommendation for you.   

Also ask about training for your operations and maintenance staffs to maximize your return on investment. 


Following routine maintenance schedules is a cost effective way to keep your MULTIVAC running at peak capacity and ensure maximum uptime on your packaging line.

MULTIVAC Preventive Maintenance Agreements (PMAs) are a great way to reduce the headache of unforeseen breakdowns and machine faults, thereby increasing your output and productivity.

Using our years’ of experience and packaging know-how, we will develop PMAs for your MULTIVAC packaging equipment, including tailored and structured service schedules to reduce the most common causes of downtime and increase production efficiency.

Our experience has shown that well maintained machines on PMAs result in 5% greater output when compared to those without a PMA.

Start taking advantage today of our growing, nationwide service team of 45+ factory certified field service engineers for ultimate service and truly “Better Packaging.


  • Reduction in downtime and increased productivity
  • Peace of mind; knowing your machine is being maintained to the highest possible standards
  • 5% hourly labor discount related to the service work included therein
  • 5% discount on all parts required for the service agreement work
  • 10% hourly discount on emergency breakdown related labor for contract specified equipment
  • 10% hourly discount on any follow up contract service work identified upon inspections during service visit
  • 10% discount on training, either on-site or at MULTIVAC University in Kansas City, Missouri
  • 20% discount on replacement seal plates
  • A six-month extension on machine warranties applicable toward the contract specified equipment if Agreement is executed within first six months post-installation
  • 24x7 FREE technical phone support   

MULTIVAC offers three basic levels of preventive maintenance packages, each with a different service interval between the various machine sections. Each maintenance package is designed to reflect the various environments in which our customers run the machines, as well as how many hours per week the equipment is in operation. The basic service levels include:

  • Standard Maintenance Package
  • Premium Maintenance Package
  • Premium Plus Maintenance Package

The costs associated with our maintenance packages and what’s included vary depending on your machine(s) and maintenance needs.

For further information, or to receive a custom quotation, please contact MULTIVAC, Inc. at 800.877.5200, or email us at parts@multivac-nospam.com 


Additional preventive maintenance services can be added to any Preventive Maintenance Agreement, including:

  • Weekend servicing
  • Optimization days
  • Thermoforming lift system service
  • Solenoid valve replacement
  • Additional tool sets
  • Heating plate refurbishment 

With some basic downtime and production information, our preventive maintenance calculator will quickly illustrate how a small reduction in production efficiency can significantly reduce bottom line profits.

For further information, or to receive a custom quotation, please contact MULTIVAC, Inc. at 800.877.5200, or email us at parts@multivac-nospam.com